Saudi expertise. Business technology. Since 2016.Customer support
Arselor Insights

Odoo recovery, upgrade and ongoing support

A critical database recovery followed by an ERP upgrade, ZATCA and e-commerce integrations, and a long-term support plan.

Customer story

48 hours to recover ERP

Khusheim Corporation

ERP & invoicingArselor project experience

Follow the business challenge, the Arselor approach and the work behind the engagement.

Explore the full picture.

The challenge

A malfunctioning Odoo environment and database corruption were disrupting operations, with no active support available.

A closer look at the work

Follow the delivery journey.

01Recovered the ERP database and diagnosed the environment

The recovery came first so the business could resume working in its ERP.

02Upgraded the system and enabled ZATCA and Amazon integrations

The next phase connected the upgraded ERP with ZATCA and Amazon.

03Enabled e-commerce and attendance across five branches

E-commerce and attendance integrations extended the solution across five branches.

04Established annual maintenance and support

Annual maintenance provided an ongoing support route after the recovery and upgrade.

Connect the next step

Explore the services behind the idea.

Service illustration: Odoo ERP & integrations — Odoo

Odoo ERP & integrations

Connect finance, sales, inventory, procurement, manufacturing and people with an Odoo environment built around your operations.

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How it helps your business

Make every part of your business work together.

  • Connect the full operation
  • Make the system fit your team
  • Launch with confidence

Connect a quotation to stock availability, delivery and customer invoicing without re-entering the same information.

Full service
Service illustration: Odoo support & AMC — Odoo

Odoo support & AMC

A structured support relationship for incidents, user assistance, preventive reviews and ongoing improvement of your Odoo environment.

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How it helps your business

Keep your team confident in the system they use every day.

  • Keep daily work moving
  • Improve with a clear scope
  • Make ownership visible

Give users a consistent place to raise questions and resolve issues while the team settles in.

Full service
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